DGTL Sales
Outbound engines, revenue operations, and customer success programs built alongside Marketing and Data so pipeline is consistent, measured, and handed off without a CRM seam. Headquartered in Quito, delivery teams distributed across the Americas. One timezone with your US East Coast team, year-round, bilingual from sprint one.
Your pipeline is unpredictable. Some months are strong because a founder closed a deal through their network. Other months are quiet because there's no repeatable engine generating qualified opportunities.
Your CRM has data in it, but nobody trusts the numbers. Forecasting is more intuition than analysis. Marketing says they're sending leads, but sales says they're unqualified. Customer success is reactive, you find out about churn when the cancellation email arrives, not three months earlier when the warning signs started.
These aren't separate problems. They're symptoms of a revenue operation that was never architected as a system. And as you scale past founder-led sales, the cracks become canyons.
Better together
Sales works closely with Marketing (inbound/outbound alignment and shared attribution), AI (outreach personalization and prospect research automation), Studio (sales collateral, pitch decks, and case study videos), and Data (revenue analytics and forecasting infrastructure). Our B2B commerce client's results came from Sales and Marketing sharing one pipeline view, with Data connecting every touchpoint to revenue.
Every engagement lands the seniority your scope needs. No bait-and-switch between the sales call and the kickoff. No junior-heavy delivery teams behind a principal on the deck.
10+ years
Owns the revenue architecture: pipeline stages, forecast rituals, compensation design, territory planning. Has scaled a B2B revenue org through at least one Series B.
6 to 9 years
Runs outbound execution, SDR coaching, and account-based playbooks. Experienced in both founder-led sales and managed teams.
3 to 5 years
Executes outbound motions, owns sequences and list hygiene, handles CRM operational work.
variable
Health scoring, expansion playbooks, churn prevention. Brought in for engagements where net retention is the real KPI.
DGTL Readiness Index
The Sales dimension measures outbound cadence, conversion measurement, revenue operations, and forecast accuracy. We move it by installing a pipeline architecture your CRO can actually forecast against, not a CRM that everyone works around.
Day 1, typical pre-engagement
2.5 / 5
Day 90, after cross-practice work
4.0 / 5
Median delta across 90-day engagements: +1.5 points. Composite profile from discovery engagements with mid-market companies. See the full 8-dimension framework.
Every module ships with senior practice leads, clear deliverables, and measurable outcomes. Engagements combine the modules you need into one scoped program.
Cold outbound programs built on verified data, personalized sequences, and SDR playbooks that hold up against modern deliverability rules.
Inbound qualification, routing, and speed-to-lead workflows so demo requests do not sit in a queue while intent cools off.
Clay, Apollo, and custom agent stacks that research accounts, write openers, and enrich lists far faster than manual SDR work.
Salesforce and HubSpot setup, cleanup, and ongoing admin, with object models that match how your team actually sells.
Battle cards, discovery frameworks, and call recording review programs in Gong and Chorus to raise rep consistency.
Pipeline hygiene, forecast models, and revenue dashboards that boards can trust, built on Clari, Salesforce, and your data warehouse.
CS motion design, health scoring, and QBR playbooks for retention and expansion in seat-based and usage-based models.
Churn signal detection, save-motion design, and win-back campaigns that recover revenue before renewal conversations start.
Customer onboarding journeys that shorten time to value, reduce ticket volume, and lift net revenue retention in the first 90 days.
Outreach, Salesloft, and custom automations that cut admin time per rep so sellers spend more of their day talking to buyers.
Tiered account plans, multi-threaded outreach, and exec sponsor programs for six and seven-figure deals.
Channel, reseller, and technology-partner programs with deal registration, enablement, and co-selling mechanics that hold up.
Packaging and pricing tiers grounded in willingness-to-pay research, competitive teardown, and P and L modeling.
Role-specific playbooks for AEs, SDRs, and CS, written as runnable processes rather than 80-slide decks no one reads.
Chat and voice agents that qualify inbound leads 24/7, book meetings directly, and sync context back into CRM.
We map your entire revenue operation, lead sources, conversion rates, sales process, tech stack, and retention metrics. We identify where deals stall, where data breaks, and where revenue leaks.
We configure your CRM, build automation workflows, set up outbound sequences, and connect the data sources that give you pipeline visibility from first touch to renewal.
We activate outbound campaigns, targeted prospecting, personalized outreach, and multi-channel sequences with A/B testing and continuous optimization.
We build dashboards and forecasting models so your leadership team can see pipeline health, conversion trends, and revenue trajectory in real time.
We implement health scoring, build success playbooks, and create expansion workflows that protect existing revenue and grow account value over time.
Metrics from recent DGTL Sales engagements:
Sales cycle
25% shorter
CRM optimization and pipeline automation reducing deal friction
Outbound reply rate
12%+
AI-personalized cold outreach across email and LinkedIn
Net revenue retention
Improved
Health scoring and success playbooks reducing churn
Pipeline growth
3.2×
Combined inbound/outbound engine for a B2B commerce platform
“DGTL set up an engine that actually researches each prospect and writes something relevant. Reply rates tripled and we finally have a pipeline that doesn’t depend on my co-founder’s network.”
Camila T.
Revenue Lead, B2B logistics platform
The 15 tools we reach for most. We use plenty of others when the engagement calls for them.
Quito HQ, delivery across the Americas
One timezone with your East Coast team, year-round. Bilingual English and Spanish. No handoff at 5pm, no DST drift in March or November.
Your pipeline depends on your founder’s network, your CRM is a mess, and you lose customers faster than you close them because nobody owns the post-sale experience. You don't have a repeatable system, your CRM is a mess, and your forecast is a guess.
We build the systems, outbound, RevOps, and customer success, that generate pipeline, accelerate deals, and protect your recurring revenue.
You get predictable pipeline, shorter sales cycles, and a churn rate you can actually defend in a board meeting.
Tell us about your revenue goals. We’ll architect the system to hit them.